What We Collect and Why We Use It
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and the wallet identifiers linked to your DANA, OVO, or GoPay account. We also log session data, device type, and access timestamps so we
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can keep your account secure and detect unusual activity early. Payment transaction records — including amounts, timestamps, and wallet references — are retained as required under applicable regulations and for dispute resolution purposes. We do not sell your personal data to third parties. Where we share
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data with payment processors such as those handling DANA or GoPay transfers, sharing is limited strictly to what is needed to complete the transaction. Cookies and similar session tools are used to keep you logged in across your browsing session and to remember your account preferences
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— such as your preferred wallet or language setting. You can manage cookie preferences through your browser settings at any time. Data is stored only for as long as your account remains active or as required by law in eligible regions. When you close your account,
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we process deletion requests in line with applicable local law and the timeframes we commit to in the contact section below. Availability of all services described here depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.